Appendix: Researching the Online Classroom

Warschauer describes his methodology as "critical ethnography" and candidly shares how he came to employ it for this study. Citing one of his own prior research projects, he explains: "Although I felt the study had value, I also felt that the experimental method of the study served to exclude the very contextual factors that were most important. I began to seek other approaches that were based on understanding learning in context rather than attempting to shut out context, and I eventually found a home in ethnography" (189). Citing various researchers, he notes that "ethnography and other interpretive qualitative approaches are based on the theory that human experience is holistic, complex, and perspectival...there is no single neutral vantage point for understanding human experience, but rather its interpretation depends on the perspectives of particular sociocultural groups that are shaped by social, political, cultural, economic, ethnic, and gender values" (189). Further, "the point is not to carry out a value-neutral study--all research is based on values--but rather to be cognizant of and to reflect on the values that one brings to research" (190).

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